High Street - 10 Ways We're Making Our Store Safe For You

Covid 19 Social Distancing Guidelines

1. HAND-SANITISING STATIONS

There will be hand-sanitising stations at the entrance/exit and throughout the store.

 

2. CLEAR SOCIAL-DISTANCING SIGNAGE

Allowing you to browse freely whilst keeping a 2 metre distance from others.

 

3. MONITORED CAPACITY LEVELS

Staff will be monitoring the number of customers in-store. There will be one-way in the store - via the Beauty Hall on the High Street, and one way out - via the Card Department.

 

4. DEEP CLEANING

The store has been deep cleaned by our cleaning operatives, Maid in North Yorkshire. The whole team have been trained to clean to deal with Covid 19. The cleaning team will be in-store at all times, regularly disinfecting high-touch surfaces.

 

5. BRA-FITTING

Our bra-fitting service will be operating by appointment only - this means that our dedicated team will have time to ensure the fitting room is cleaned thoroughly between each fitting, and allow time for the appropriate PPE and safety measures to be put in place - our fitters will be wearing a shield/mask, gloves, and will have fully sanitised hands. We must also ask that all customers having a fitting bring their OWN mask to reduce the spread of germs during the fitting. 

 

6. FACE COVERINGS

In line with the recent Government guidelines on wearing face coverings in shops, we would like to remind our customers that as from Friday 24th July it will be essential to wear a face covering when shopping in both of our stores. 

 

7. pROTECTIve equipment

We have had protective plastic screens fitted at all of our till points to help stop the spread of germs during face-to-face transactions. Our team also have access to masks and gloves.

 

8. FITTING ROOMS/Footwear

We are delighted to be able to re-open some of our fitting rooms from Wednesday 24th June. A limited number of fitting rooms will be made available to customers, and will be monitored by a dedicated member of staff who will ensure sanitisation of rooms when they are open. Clothes that have been tried on and deemed unsuitable will be put in isolation for 48 hours prior to them being returned to the sales areas. 

Shoes that have been tried on and deemed unsuitable will be sprayed with a shoe-safe disinfectant before being put back out on the sales floor.

 

9. RESTAURANTS ARE NOW OPEN

We're delighted to say that Barkers Kitchen, our 1882 Café & Bistro are open. They're running on reduced capacity to allow for social distancing, and will now be operating by table service with single use menu's.

 

10. MAKE OVERS/TESTERS

Unfortunately, we are unable to offer any make overs or in-store testers to our customers. This falls in line with the guidelines from the cosmetic companies and the government. The Biju Brow Bar will also remain closed until further notice.

 

We look forward to welcoming you back in-store.